![]() “Hey Mercedes, I’m hungry” to find a restaurant, or “Hey Mercedes, call my boss”) didn’t work in my test vehicles. In practice, it needs a bit more tweaking: the system activated pretty much any time we mentioned “Mercedes” while behind the wheel, and the natural-language commands (e.g. The other method for using the infotainment system is by voice control, activated by the hot-word, “Hey Mercedes.” Similar to how you might summon Amazon’s Alexa or Google Assistant, the idea is that you can simply start talking and have MBUX respond. An identical touchpad on the left-hand side of the steering wheel is for manipulating the colour trip computer that sits between a pair of analogue gauges. A little touchpad on the right-hand side of the steering wheel allows for swiping through and “clicking” menu items, just like the existing function in cars like the S- and E-Class. In addition to touching the screen, though – you can pinch, swipe, and all the other motions you’re used to from your smartphone – MBUX has two other interface modes. Neat graphics include a 3D rotating image of your van simply tap the appropriate part of the vehicle to adjust settings. The home screen consists of a carousel of icons, which you tap to enter, say, the media or phone menus. The on-screen graphics are crisp, clear, and simple to understand. Notably, it has a touchscreen and does away with the rotary knobs/touchpads that have until now been the chief method of operating older Mercedes infotainment systems. The most important upgrade to the 2019 Sprinter is the new MBUX infotainment system – officials emphasise that it’s pronounced M-B-U-X, as in “User Experience,” not “embux.” It debuts in the Sprinter and will also feature in the new A-Class, and will eventually roll out to other new Mercedes models in due time. ![]() Inside, though, and under the sheet metal, there are countless changes that improve the Sprinter in every way, whether you elect a passenger van, cargo van, or even the chassis cab option. Many of these optional items are available within packages as well.Visual changes on the outside are minor, which is probably fine given that many Sprinters will end up slathered in company graphics and decals anyway. The passenger van can be equipped with rear air conditioning. The options list is lengthy, but highlights include 16-inch alloy wheels, a driver-side sliding rear door, a heavy-duty suspension, front and rear parking sensors, xenon headlights, foglights, rear door windows with wipers and washers, an Active Safety Plus package of high-tech safety aids, automatic headlights and wipers, a heated windshield, heated power mirrors, cruise control, a rear cabin heater, upgraded front seats, heated front seats and a navigation system.Ĭargo and crew vans can be equipped with driver-compartment partitions, a roof fan, a fixed rear sunroof, roof rails and various interior storage options. The passenger van (also only available in 2500 configuration) is similar, but it features three rows of rear seats, rear interior trim and tinted rear windows. The crew van (available only in 2500 configuration) gets the same standard equipment but adds a second-row bench seat and adjacent side windows. Standard equipment on the cargo van (offered in standard and extended-length body styles and 25 configurations) includes 16-inch steel wheels, hill start assist, a passenger-side sliding rear door, a wood cargo floor, 270-degree-opening rear doors, air conditioning, a tilt-and-telescoping steering wheel, a rearview camera, a 5.8-inch center display, and a sound system with an auxiliary audio jack and a USB port. It shares the same do-it-all attitude and quality construction, but in a more compact package. ![]() Should the Sprinter be too big for your needs, Mercedes-Benz also makes a much smaller van called the Metris. Most will find its performance perfectly adequate for hauling the Sprinter and up to 5,000 pounds of trailer. What's not available for 2018 is the four-cylinder engine only the turbocharged 3.0-liter diesel V6 is available this year. In addition to the Sprinter's basic configurations, you can also select upfitter options to help with hauling cargo or keeping passengers comfortable. You can even equip it with all-wheel drive. The long-wheelbase model is also available with an extended body for even more cargo volume. ![]() There are two wheelbase choices with different matching body lengths. The back half of the van, where all the work gets done, is available in multiple configurations. The Sprinter has been proven to be well-built and intuitive to use, and it provides great visibility and maneuverability. The 2018 Mercedes-Benz Sprinter covers both aspects admirably. But they also need to be comfortable and easy to use because the people who operate them sit and work in them for hours on end. Commercial vehicles need to be tough and durable.
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